Terms of Service

Airelay Smart Lock Management System

Last Updated: July 1, 2025

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1. Acceptance of Terms

By accessing and using the Airelay smart lock management system ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Airelay is a smart lock management system that provides:

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and access codes that you use to access the Service. You agree not to disclose your password or access codes to any third party and to take sole responsibility for any activities or actions under your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

4. Acceptable Use Policy

You agree not to use the Service to:

5. Smart Lock Management

5.1 Access Control

You are responsible for managing access to smart locks through the Service. This includes:

5.2 Device Integration

The Service integrates with Shelly smart devices. You acknowledge that:

5.3 Emergency Access

In emergency situations, you may need to provide access to emergency services or building management. You agree to maintain appropriate emergency access procedures and to comply with local regulations regarding emergency access to properties.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

Data Collection: We collect information necessary to provide the Service, including device status, access logs, and user account information. We do not collect or store personal information beyond what is necessary for service operation.

7. Service Availability and Maintenance

7.1 Service Uptime

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

7.2 Maintenance Notifications

We will provide reasonable notice for scheduled maintenance that may affect service availability. Emergency maintenance may be performed without prior notice.

8. Limitation of Liability

To the maximum extent permitted by law, Airelay shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Important: The Service is provided "as is" without warranties of any kind. We are not responsible for any damages resulting from the use or inability to use the Service.

9. Indemnification

You agree to indemnify and hold harmless Airelay, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

10. Intellectual Property

The Service and its original content, features, and functionality are owned by Airelay and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

12. Governing Law

These Terms of Service shall be interpreted and governed by the laws of the jurisdiction in which Airelay operates, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

Email: compliance@airelay.app

Address: 11 Rue Fodéré 06300 Nice, France

Phone: +33 6 52 51 25 33